All but the bronze series products are built from solid 1/8-inch steel. Return-air filter grilles and access panels are made from thinner material for safety reasons due to their opening ability when mounted on ceilings. The bronze series is constructed from 18-gauge galvanized steel, but is folded, or formed to give it a thicker 1/8-inch appearance.

Because we don't offer returns on most products, it is very important to carefully measure and order the right product. Please learn more here.

All products, other than the brushed stainless steel option, have a baked-on powder coat finish. This finish is also applied to the matching mounting screws, if applible. Learn more about powder coat finish precautions here.

All our products we offer are proudly manufactured in our factory in Phoenix, AZ. If in the area, we invite you to drop by anytime for a facility tour.

Not only are our products made from thicker material, which gives you better product longevity, but our products are also engineered for efficient airflow. Our products not only look great, but they perform great as well. This means you will have a great looking product that will deliver years of efficient and quiet operation for generations to come. Learn more about our product efficiencies here.

Our quick-ship products are in stock and ship within 2 business days or your order. Our other products are made-to-order and have a 3-4 week production process. Considering where you live and how long freight takes, you can expect roughly 5 weeks from your order date.

Daily, we do custom products for many special projects. If you are in need of something custom, we invite you to start a conversation with us by clicking here to discuss the details and the feasibility of your request. Almost anything is possible. Also, to make sure we make we are making the right product, we will require your approval on CAD drawing submittals prior to starting your order. Request a custom piece here.

Yes and yes. We love working with our trade partners and do offer discounts and we are regularly involved with large hotel, church, and office building projects, which can warrant steeper discounts. Submit your trade pricing request here.

Because most our products are made-to-order, we do not offer returns on these products. The only products we offer returns on are our quick-ship bronze series products. Learn more about returns here.

Over our 20-year history, we consistently have only 5-star reviews on Google and other online platforms where our products are sold. We pride ourselves on impeccable customer service and go beyond to make satisfied customers. We are a family-owned company, and we are always here to listen to our customers.

Floor vents typically don't have face screw holes for attachment screws to hold them in place. Although, some prefer to use hardware to attach floor vents to the floor so they don't slide around in the duct opening. Ceiling and wall vents must have face screw holes and use screws to attach them to the wall or ceiling and structural members behind the wall.

All products that we sell are engineered for efficient airflow. Cheaply-made products from overseas can often negatively impact our heating and cooling system causing damage to your system. Learn more here.

When your system is on, if air flows out of the vent, you should order a supply vent. Supply vents utilize an air-volume damper so you can adjust the airflow up or down, according to your needs. Regarding return grilles, if your current return grille has a filter inside of it, you need to make sure to order a hinged return air filter grille. If you current return does not have a filter behind the face, you can order just a standard, or fixed, return grille.

Absolutely not. You should not take this decision lightly and to help with your design selection, please learn more here.

Our Bronze Series offers 3 design and finish variations that are in stock and available in our quick-ship offering. The Tuscan design in oil-rubbed bronze and white is available and the slotted design in white is also available. See our bronze series products here.

Shipping costs within the lower 48 states are always free on our website. We can also ship to Hawaii, Alaska, Puerto Rico, and Canada, but will incur additional shipping costs.

All our products have consistent but varying depths, depending on what product it is. Supply vents have a depth of approximately 2 1/4-inch. Return grilles have a depth of approximately 3/4-inch. Return air filter grilles have a depth of approximately 1 1/2-inch. Access panels have a depth of approximately 2 inches. Please make sure prior to ordering that you have sufficient depth. Please learn more about designs and product sizing on our download page by clicking here.

Yes, most product's construction includes 1/8-inch thick material, which is quite strong up to a certain size. For larger sizes, over 10-inches, you should consider ordering thicker material, which is offered on our Gold Series products. Our Bronze Series products are made with thinner material and should not be used on the floor over a 4-inch size. Please read all precautions about floor vents here.